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Fleetscale uses a range of couriers and services so has elected to operate a deposit system based on value. 

 

UK Mainland Customers

If your order is below 100 GBP and does not include a hull you can should select:

"UK orders "

In most cases the default payment requires no further action but in some cases the value is taken away from how much is actually costs, we only do this in the case of shipping being more then double the price of the deposit. This service is signed for postage and takes 1-3 days for delivery once manfacturing is complete. (Please see 'ordering' page as a guideline to manfacturing times.)

EG: Shipping costs are 42 GBP, customer pays 4.80GBP, we invoice the difference. If this shipping is fine we will not invoice.

In most cases the default payment requires no further action but in some cases the value is taken away from how much is actually costs, we only do this in the case of shipping being more then double the price of the deposit. The price of this service is due to the fact the insurance and value of good's is higher, so send it in safer, faster manner. This service is signed/insured for postage and takes 1-2 days for delivery once manfacturing is complete. (Please see 'ordering' page as a guideline to manfacturing times.)

 If you are ordering a semi kit or starter kit (or additional to those) you are elgible for FREE SHIPPING. Outside of these locations (highlands and islands) you maybe invoiced for shipping. 

Hull orders

Please select UK only - Only hulls - 

This covers the cost of most hull shipping in the UK only (not highlands and islands). For certain hulls you may recieve an invoice for more shippign whereas this charge acts as a deposit. However this is rare.

We have to send most of our hulls via courier due to the sizes involved and this incurrs quite expensive shipping. If you are in doubt about this, please select the invoice option.

 

European Customers

European customers are faced with equivlanet services as UK customers and the same guidelines apply. Shipping times are longer due to the postage distance but all services are signed for and generally trackable. We do recommend however the invoicing option for higher value items or large/odd shaped items that are not so easy to 'box up'.

 Please select the deposit function, it maybe neccesary to invoice you for additional shipping such as hulls. 

Global customers

After many years of attempting to understand global postage, Fleetscale has decided to use a range of couriers to get our products around the world, insured and tracked for.  Global customers pay a deposit and should shipping be more then double the value in GBP we may invoice you the difference.

  Please select the deposit function, it maybe neccesary to invoice you for additional shipping such as hulls. 

 What invoicing means.

Invoicing simply means that Fleetscale hunts around for the best service for our order and we send you a paypal invoice for the value of shipping. This is done via paypal and is clearly marked as shipping. You do not need a paypal account to use this service, paypal is jus the 'payment proccessor'. 

 

 If in doubt.

Please feel free to ask us for a quote for shipping before placing an order or select to be invoiced. 

 

The right deal for our products: Notes.

Fleetscale doesn't make profit on shipping but it does have over twenty five years experience of shipping intresting boxes and shapes around the globe hence why we decided to use all different types of shipping methods. It's important that after all the effort to protect quality and accuracy that we should fail to ship goods properly. This means we have to insure, track, get a signature and use industrial strength packaging. 

1. Fleetscale uses it's native currency to calcuate shipping (GBP) but payment proccesors will convert it to your local currency to ensure the correct conversion rate.  Exchange rates are outside the control of fleetscale.

2. Fleetscale is at the whim of couriers and postage services alike any other buisness.

3. We do ensure all our products are well packaged and dispatched safely. We are unable to speed up or alter shipping as once it leaves the premises it's over to the postage services.

4.Please report any problems with your delivery as soon as possible. IE: Upon reciept. 

5. We can't really ship to another other address other then the one you use for payment. This is at Fleetscales discretion. 

6. Charging the difference in postage is at Fleetscales discretion and done order by order.

7. We do not ship any orders without payment for shipping.

8. Manfacturing times are seperate to shipping times. 

9. Fleetscale will contact you by email or telephone if any shipping costs or problems occur.

10. You can use your online store control panel for tracking numbers and up to date order information.

11. Tax is calucluated by the payment proccesor (if applicable) and is outside of fleetscales control.  We have to pay UK VAT on our sales, but any customer gets a discount on shipping/sales put against the value of shipping if not in the UK. This is automatically calculated. IE: a global customer gets deposit and tax taken of the total value of shipping.

12. In the UK, Highlands and Islands inccur higher charges as standard. This is outside fleetscales control.

13. An option at the tillpoint exists to give permission to ship in cominbations or seperately items of an order. This enables fleetscale to add different orders of the same customers together to reduce shipping, or if you so wish to ship things quicker at a greater cost indvidially. However this remains at Fleetscales discretion. 

 

Example shipping:

1/128th H class hull to United States: 19.99 GBP - 24.99 GBP

Multiple 1/72nd  Hulls and Parts to Japan: 300-400 GBP

Fittings box to belgium (EU) 157x30x24cm 6kg 2-3day 14.90 to 23.99 GBP

1/128th KM Bismarck sized hull to Australia  (New Zealand seems to incur higher costs at present).: 60-120 GBP

1/72nd Type 23 Hull to United states: 40-80 GBP

1/96th Fittings to Australia: 5 - 30.00 GBP

1/72nd Fittings to Canada: 5 - 30.00 GBP

1/72nd/196th/128th Fittings to Europe: 0 -25 GBP

1/72nd/1/96th/128th Hulls to Europe 25-60 GBP

 


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